Terms and Privacy

As a visitor to this site, you are required to acknowledge that you have read, understand and agree to be bound by these terms. You must be 18+ to use our service. Hatchster Ltd, Company Reg No: 05698103 and VAT No: GB 929147502 registered office at Companies House is 5 Langley Street, Third Floor, London WC2H 9JA England.To contact us please write to the following address: Customer support centre, Lotto Social, BCM BOX 5552, London, WC1N 3XX. Alternatively, you can always speak to our customer support representatives between the hours of 9.30am – 5.30pm GMT on 01618504402.
 
Hatchster Limited is a company registered with the Information Commissioners Office, Registration number Z9654140 and maintains and manages the database and all promotions for the Lotto Social brand and the Rollover Bingo brand. The gambling service is brought to you by Rollover Bingo which is operated by Cassava Enterprises (Gibraltar) Limited, which is licensed to offer online gaming services by the Government of Gibraltar (License Number 022), regulated by the Gibraltar Gambling Commissioner under the laws of Gibraltar, and makes no representation as to legality of such services in other jurisdictions. The National Lottery syndicate management service club is operated by Groupify Ltd. Groupify Ltd appoints syndicate managers who purchase all lottery tickets, manages National Lottery ticket allocation and distribution of winnings. Hatchster Ltd is the syndicate club organiser and charges a fee for syndicate managements, other Member services and the issuing of Lotto results alerts.The service offered by Hatchster Ltd and associated brands, such as LottoSocial is not a gambling service nor is Hatchster Ltd and associated companies operate as a gaming company which requires a license from the UK Gambling Commission.Hatchster Ltd does not require a lottery operating license; confirmation can be gained by visiting the UK Gambling Commission website, Lottery Sector, Lottery Syndicate, Example 1 – Syndicate organiser.Hatchster Ltd is not required to be regulated by the Financial Services Authority; a Syndicate does not amount to joining a collective investment scheme.
 
Upon joining a Syndicate Club and where the ticket has been purchased on behalf of the club Member, Hatchster Ltd will pay each Member it’s share of winnings so long as payment is received from the National Lottery for entry into or participation in any of the syndicate games. We reserve the right without prior notice or liability, to provide any other type of alternative legally licensed lottery draw.
 
Hatchster Ltd does not accept any responsibility or liability to any third party and is indemnified if any aspect of the service does not comply with the laws of a particular country. People who access this site do so of their own volition and are responsible for complying with relevant local laws in their country of residence.
 
Hatchster Ltd cannot guarantee, under any circumstances, the accuracy of the content which from time to time subject to change and or the functionality of the overall site. Any decision made by an individual based on information on this site is the responsibility only of that individual.
 
Hatchster Ltd does not accept liability for loss or damage supposedly linked or relating to the use of this website or its contents whatsoever. A Club Member acknowledges that he/she has a copy of the said agreement or has seen and has access to the same.
 
All rights reserved. EuroMillions is the trademark of Services aux Loteries en EuroPrivacy 
Hatchster is a company registered with the Information Commissioners Office, Registration number ZA010653 and maintains and manages the database and all promotions for the Lotto Social brand. Our privacy policy and terms are subject to change. Please check regularly for the latest updates.
 
a) Information collected
Hatchster Ltd collects contact (name, address, phone numbers, email address), personal (date of birth) and payment related information from users applying for membership through the site. This information is used to process the membership application and to contact the user with National Lottery, EuroMillions, lottery and/or membership related information to carry out the service as offered by the site. Groupify Ltd, who acts as a syndicate allocation manager on behalf of Hatchster Ltd, uses the data collected in order to create, manage and validate any claims and therefore make any payments due for winning draws. Hatchster Ltd in conjunction with Groupify Ltd are the sole owners of the information collected on this site. 
 
b) Cookies
Hatchster may place a cookie during visit to our Website(s). A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. By setting a cookie on our site, the user should not have to login a password more than once per session, thereby saving time while on our site and allow us to tailor the service we provide to your preferences. We may also use the data generated from cookies to gather usage pattern of our Website. User is not obliged to accept a cookie and cookie can be removed via the browser settings, although this could have an impact on user’s site  experience.
 
c) Advertisements
Hatchster uses 3rd party vendor re-marketing tracking cookies, including Facebook and Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Facebook and Google Content Network (GCN). We respect your privacy and are not collecting any identifiable information through the use of Facebook’s, Google’s or any other 3rd party remarketing system.
 
The third-party vendors, including Facebook and Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
 
d) Security
Hatchster Ltd transacts all payments on behalf of Lotto-social. Together with Groupify Ltd, it will take all necessary steps to ensure that your personal information is not disclosed accidentally or processed for any other purpose other than those described in this policy. In addition, both Hatchster and Groupify Ltd have put in place encryption controls to ensure that the processing of personal information is secure and thus prevent unauthorised access.
 
e) Updating membership information
Users’ membership information (such as postal address, phone numbers, email address, etc.) can be updated at any time via the Members Area which is located on our site via the login button.